I know you’ve had times when I didn’t have enough money in my mobile wallet to pay for grocery, transportation, and goods at the supermarket. And Fuliza has always been of great help. So in this guide, I’ll tell you everything you should know about Fuliza, including how to opt out of it.
To opt out of Fuliza, dial the *234# via your Safaricom line and choose option 7. Safaricom will opt you out of the service and send you a confirmation message that you’ve opted out. There’s also the option to rejoin the program if wish to.
Fuliza can be helpful when you don’t have enough money to spend. But it can also be addictive if you don’t have good spending habits.
I suggest that you review your priorities to determine whether you’d need the service or just opt out permanently altogether.
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How to Opt Out of Fuliza
Before we walk you through the process of opting out of Fuliza, make sure you have cleared your outstanding Fuliza debt.
That’s because you cannot opt out of Fuliza if you still have an outstanding Fuliza debt.
If you don’t have an outstanding debt and you no longer wish to use the service, you should do the following:
- Dial *234# on your phone
- Select option 0 (zero)
- Select MORE by entering 98 and selecting send
- Enter option 7 and select send to Opt Out
- Safaricom will send you messages to confirm you opt out
That is it! You are now out of the Fuliza M-PESA service!
Why You Will Like the Fuliza Service
Fuliza is the most obtainable and fair money lending service in Kenya, as it only asks for 1% interest from the money borrowed.
As a Safaricom customer and Mpesa user, you will be able to use the Fuliza service to buy airtime, send money to another contact, and even pay for goods and services via “Lipa na Mpesa”.
Who is Eligible for the Fuliza Service?
To use the Fuliza M-PESA service, you must be a Kenyan, registered using an ID, passport, or military ID.
You also must be in the network for at least 6 months (have used a Safaricom line for at least 6 months) for you to be eligible.
Customers who have been in the network will have a Ksh. 0 limit, which you get upon registration.
To grow your Fuliza limit, you will need to transact through Mpesa more frequently and pay each loan you take on time.
Who is Not Eligible for the Fuliza Service?
Sadly, Safaricom users with foreign passports will not be able to register for the Fuliza service since the service is only available to Kenyan citizens.
Fuliza Activation Policies
You can activate Fuliza on more than one Safaricom line. The company is yet to set a limit on the number of lines you can register Fuliza.
That is because they treat opened Fuliza account as a new account, even if the ID card used is the same.
Each Safaricom line you register qualifies for Fuliza Mpesa. Safaricom treats each Fuliza account registered with the same ID card differently, so it will qualify for funds depending on the transaction activities within the six months of registration.
Fuliza Mpesa Charges
Fuliza will charge 1% of the borrowed amount as an access fee, as well as impose a maintenance fee charged the following day at midnight.
In case a customer repays the borrowed amount before midnight, Safaricom will only charge access and maintenance fees for the unpaid amount.
Below is a Fuliza tariff table to help you understand better:
| Table of Fuliza Tariff | Band | Tariff | 20% Excise Duty | Grand Charges |
| 1. | Ksh. 0 to Ksh. 100 | Ksh. 0 | Ksh. 0 | Ksh. 0 |
| 2. | Ksh. 101 to Ksh. 500 | Ksh. 2.5 | Ksh. 0.5 | Ksh. 3 |
| 3. | Ksh. 501 to Ksh. 1000 | Ksh. 5 | Ksh. 1 | Ksh. 6 |
| 4. | Ksh. 1001 to Ksh. 1500 | Ksh. 18 | Ksh. 3.6 | Ksh. 21.6 |
| 5. | Ksh. 1501 to Ksh. 2500 | Ksh. 20 | Ksh. 4 | Ksh. 24 |
| 6. | Ksh. 2501 to Ksh. 70000 | Ksh. 25 | Ksh. 5 | Ksh. 30 |
How to Opt In Fuliza after Opting Out (Opting into Fuliza)
To opt into Fuliza you will need a Safaricom SIM card that has activated Mpesa.
You can visit your nearest Safaricom shop or call the Safaricom customer care service if you are having trouble activating the Mpesa service on your line.
Now, to opt in to Fuliza after opting out, you should follow the following instructions:
- On your phone dial *234#
- Select option 0 (zero)
- Fuliza will ask if you want to Join Fuliza M-PESA. Key in 1 and send to get started
- Fuliza will ask you to review the terms and conditions of the service. Here key in 98 and send
- Safaricom will receive your registration and will review it in 1 hour. Safaricom will respond to your Fuliza opt in with the limit you can borrow
Note that you will not be able to access your Fuliza limit when you still have an outstanding balance. However, your limit will be restored once you’ve cleared the balance you owe.
Frequently Asked Questions
1. What Happens If I Opt Out of Fuliza?
There’s no big deal leaving Fuliza.
The only thing that will happen if you opt out is that you won’t be able to pay for goods and services, buy airtime, or send money with insufficient funds.
Fortunately, you can once again opt into the service whenever you please.
2. Can I Withdraw Cash from Fuliza?
No, you cannot withdraw money from Fuliza.
You can use the limit on your Fuliza M-PESA by transacting normally and allowing Fuliza to cover your shortfall at the end of the transaction.
3. How Many Times can I use Fuliza M-PESA?
You can use it as many times as they want provided your account is within the set limit.
For example, if Fuliza M-PESA offers you Ksh. 1,000 as your limit, you can start with Ksh. 200, then Ksh. 100, then Ksh. 400 and so forth.
4. How Do I Grow My Fuliza Limit?
Increasing your Fuliza loan limit is easy.
Use the Mpesa service frequently and top up your M-PESA account to pay outstanding Fuliza loans on time.
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Final Thoughts
Fuliza is a Safaricom service introduced in 2019 as a partnership of Safaricom, Kenya Commercial Bank, and NCBA bank.
The service is accessible only to customers who use Safaricom lines.
With the service, you can overstate your Mpesa balance and transact even with insufficient funds. But how much you can overstate will depend on your overall credit score.
As for repayment, Safaricom deducts the overstated balance from your account when you have sufficient funds in your Mpesa wallet.